FAQ’s
How does it work?
Visit our rental page to find what you’d like to rent and complete the booking. You’ll receive a confirmation email and further instructions!
The week of your event, we will confirm everything is good to go, confirm a time and drop off place.
Day of your event (woohoo!) we drop off (and set up if selected) your rentals.
We pick up your dishes at the earliest convenience discussed through email.
Why do you charge a security deposit?
We get that accidents happen and basic ware and tear is expected. If something does get damaged beyond use, we want that cost of replacement to be covered. It also effects future rentals if we receive damaged or missing dishes. See more in Terms and Conditions.
How far do you deliver?
Right now we deliver within 1 hour of Kalamazoo. If you live a bit further, send us an email and we will see if we can accommodate you.
Do I need to wash everything?
No, you do not need to fully wash all the dishes. We ask that you do a brief clean before pickup. Pickup instructions share more about that!
How early should I book?
We recommend at least a month ahead of time. While we may still have some last minute availability, booking out this far allows for you to get the amount and date you need.
What happens if I need to cancel my order?
Be sure to cancel before 48 hours of your event to receive a full refund. See more in Terms and Conditions.
It is due to the fact that at that stage, inventory has been reserved, pulled, packed, and staffing has been scheduled specifically for your event.
Do you take special requests?
In checkout, tell us about your event, we will accommodate you the best we can. We are building our stock so requests may be limited.
If you still have questions, please don’t hesitate to reach out!
info@lazydaisyrentals.com